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Investigating

What to do if you can't sign in to your Riot account (error code NET-1202)

Since November 10, some users see "Could not sign in!" when signing in to their Riot account, or the sign-in page closes as soon as it opens. The cause appears to be a certificate Riot recently updated on its sign-in server. The steps below get you signed in again, and your account is safe.

What you may see

  • After tapping Sign In, an alert says the certificate for this server is invalid, with error code NET-1202.
  • The sign-in page opens blank and closes by itself right away.
  • Daily Store says a TLS error caused the secure connection to fail, with error code NET-1200.

Cause

On November 10, Riot updated the security certificate on its sign-in server (auth.riotgames.com). On some iPhones the certificate data is not up to date yet and does not recognize the new certificate, so the system blocks the connection.

The alert's wording about a server that may be pretending to be Riot's is fixed iOS text. It looks alarming, but this is not a stolen account or a compromised app. DailyVAL never sees or stores your Riot password.

Fix 1: Clear Safari data

Several users reported that this works.

  • Open Settings on your iPhone.
  • Scroll to the bottom, tap Apps, then Safari. On iOS 17 or earlier, scroll down in Settings to find Safari.
  • Scroll down and tap Clear History and Website Data.
  • Choose All History as the timeframe, then tap Clear History.
  • Go back to the Home Screen and fully close DailyVAL: swipe up from the bottom and pause, then swipe DailyVAL's card up.
  • Open DailyVAL again and tap Sign In in Settings.
  • Note: this closes all Safari tabs and signs you out of websites you were signed in to in Safari. Bookmarks and saved passwords are not deleted.

Fix 2: Restart your iPhone

  • Make sure the phone is online first. Wi-Fi or cellular both work.
  • Hold the side button and either volume button until the power-off slider appears, then slide to power off.
  • Wait 30 seconds, then hold the side button to turn it back on.
  • Wait a minute or two after it starts, then open DailyVAL and sign in.

If it still doesn't work

  • Update iOS: Settings > General > Software Update.
  • Check the time: Settings > General > Date & Time, and turn on Set Automatically.
  • Turn off any VPN or ad-blocking app for now and try again.
  • Try another network, for example switch from cellular to Wi-Fi.

If you tried everything and still can't sign in

Tap Copy Error Details in the alert, then go to Settings > Reach out to the developer in DailyVAL and paste it to us. We'll help you sort it out.

Sorry for the trouble, and thank you to everyone who reported it.